FAQ

  1. What is the Personalized Crossed Heart Photo Projection Necklace? The Personalized Crossed Heart Photo Projection Necklace is a unique and customizable piece of jewelry that allows you to carry a special photo with you wherever you go. It features a crossed heart design and a built-in projector that displays your chosen photo when illuminated.

  2. How can I personalize my necklace? To personalize your necklace, simply upload the photo you want to use during the ordering process. Follow the instructions provided on our website to ensure the best quality projection.

  3. What type of photos work best for the projection? High-resolution and well-lit photos with a clear subject work best for the projection. Avoid dark or overly busy images for optimal results.

  4. Can I preview how my photo will look on the necklace? Yes, you can preview your chosen photo during the customization process on our website. This ensures that you are satisfied with the appearance before placing your order.

  5. How do I care for my Personalized Crossed Heart Necklace? To keep your necklace in great condition, avoid exposing it to harsh chemicals, perfumes, or excessive moisture. Clean it with a soft, dry cloth to maintain its shine.

  6. Is the necklace adjustable? Yes, the necklace comes with an adjustable chain to ensure a comfortable fit for various neck sizes.

  7. How does the photo projection feature work? The necklace is equipped with a small projector that illuminates the engraved photo when exposed to light. It creates a beautiful and personalized visual experience.

  8. Can I change the photo in my necklace? Unfortunately, once the necklace is produced, the photo is permanently engraved. Therefore, it's not possible to change the photo after the order has been placed.

  9. Is the necklace suitable for everyday wear? While the necklace is designed to be durable, we recommend avoiding excessive exposure to water and physical impact for prolonged longevity.

  10. Do you offer international shipping? Yes, we offer international shipping. Shipping costs and delivery times may vary depending on the destination. Please check our shipping information for details.

If you have any additional questions or concerns, feel free to contact our customer support team for assistance.